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    Web 2.0, Ajax and SOA Power Panel with Dion Hinchcliffe and Jeremy Geelan
    Click above to watch a SYS-CON Power Panel discussion on Web 2.0, Ajax, and SOA with Dion Hinchcliffe, Jeremy Geelan, and other industry notables including SOA Web Services Journal Editor-in-Chief, Sean Rhody. Taped on Dec 7th, 2005 from the Reuter's TV studio in Times Square.

     

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    The Habits of Highly Effective Web 2.0 Sites

    posted Sunday, 29 October 2006

    The next Web 2.0 Conference will be upon us in early November and things are busier than ever in the Web 2.0 world.  Along the way, I've managed to miss the one year anniversary of this blog, which I began back in late September of last year.  There have been over 2.5 million direct hits on this site since inception, a large percentage of it due to my Web 2.0 lists such as last year's Best Web 2.0 Software List , but I also get e-mail frequently from die-hard readers as well.  Most importantly however, from all my conversations with people all over the world, it's clear that Web 2.0 remains more than ever a topic of major popular interest and industry fascination.

    While the general understanding of Web 2.0 is improving all the time, we have a ways to go before we have a concise, generally accepted definition.  My favorite is still networked applications that explicitly leverage network effects. But while most of what we ascribe to the Web 2.0 name falls out of these definition, it's fairly hard for most of us to extrapolate meaningful ramifications from this.

    People that read this blog know that I'm in the camp of folks that try to look beyond Ajax and the visual site design aspect of Web 2.0, and try to capture the deeper design patterns and business models that seem to be powering the most successful Web sites and online companies today.  Though concepts such as harnessing collective intelligence and Data as the Next Intel Inside, as described by Tim O'Reilly , most directly capture the spirit of the Web 2.0 era, it does seem to me that there are a few other elements that we haven't nailed down yet.

    Highly Effective Web 2.0

    At the AjaxWorld Conference and Expo earlier this month, I gave my usual talk about how to formally leverage Web 2.0, with plenty of examples coming from things happening out on the Web.  If you accept that it's the power and size of the Web today , particularly the number of highly interactive network nodes (who are mostly people), give them extremely low-barrier tools, and we should be able to find plenty examples of emergent behavior; significant events happening suddenly and unexpectedly.  Tipping points are getting easier and easier to reach as site designers learn how to create better network effect triggers, draw large audiences suddenly, and as those same audiences increasingly self-organize spontaneously, such as in the KatrinaList project (suddenly) or Wikipedia (slower but bigger).

    And it's the arrival of Web 2.0 "supersites" like YouTube , which appear suddenly, often riding the coattails of other major Web 2.0 site's ecosystems, and apply aggressive, viral network effects that show us the true, full scale of the possibilities.  Building a Web site worth over one billion dollars in 18 months is a very impressive result, but it's really only a single axis upon which Web 2.0 can be applied successfully.  Another axis upon which to apply Web 2.0 focuses less on pulling in every single user possible with a horizontal network effect, but on building a difficult to reproduce but highly valuable data source, such as the Navteq mapping database, or Zillow's real estate database.  One might argue that these are still very horizontal but these are merely just well known examples.

    The variety and depth of the Web is such that not every Web 2.0 site will have tens of millions of users, nor should it.  An effective Web 2.0 site is largely powered by its users, whose feedback and contributions, direct and indirect, make the site a living ecosystem that evolves from day to day, a mosaic as rich and varied as a sites users would like it to be.  In other words, creating a high quality architectures of participation is becoming a strategic competitive advantage in many areas.

    I'm often asked, particularly after one of my presentations on Web 2.0, to articulate the most important and effective actions a site designer can take to realize the benefits of Web 2.0.  As a result, I've created the list below in a attempt to catpure a good, general purpose overview of what these steps are.  My plan in the near future, is to dive into each one of these as much as time permits and explain how they make highly effective Web 2.0 sites not only effective, but often possible at all.  In the meantime, please take them for what they're worth, I believe however that they are instrumental in making a Web site or application the most successful possible.

    The Essentials of Leveraging Web 2.0 

    • Ease of Use is the most important feature of any Web site, Web application, or program.
    • Open up your data as much possible. There is no future in hoarding data, only controlling it.
    • Aggressively add feedback loops to everything.  Pull out the loops that don’t seem to matter and emphasize the ones that give results.
    • Continuous release cycles.  The bigger the release, the more unwieldy it becomes (more dependencies, more planning, more disruption.)  Organic growth is the most powerful, adaptive, and resilient.
    • Make your users part of your software.  They are your most valuable source of content, feedback, and passion.  Start understanding social architecture.  Give up non-essential control.  Or your users will likely go elsewhere.
    • Turn your applications into platforms. An application usually has a single predetermined use while a platform is designed to be the foundation of something much bigger.  Instead of getting a single type of use from your software and data, you might get hundreds or even thousands of additional uses.
    • Don’t create social communities just to have them. They aren’t a checklist item.  But do empower inspired users to create them.

    Of course, there a lot of work in the details and these are just some of the important, general essentials.  Unfortunately, a lot of careful thinking, planning, and engineering goes into any effective Web 2.0 site and it's having these ideas at the core of it, which can help you get the best results.

    Final Note:  I'll be on the road the next two weeks and will be at the Web 2.0 Conference in San Francisco from Nov. 7th-9th.  I'll be there writing coverage for the Web 2.0 Journal and here as much as possible.  If you're going to be there, please drop me a line if you'd like to meet. 

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    1. dbt left...
    Monday, 30 October 2006 11:38 am :: http://meat.net/

    Highly effective websites probably should fix their img tag width and height so the image itself doesn't look like crap. :)


    2. BillyWarhol left...
    Monday, 30 October 2006 12:00 pm :: http://www.BillionDollarBaloney.blogspot

    I've been out of the Web2.0 loop for a bit but this is an interesting article to re-enrgize my creative juices!

    Thanks Dion!


    3. Yihong Ding left...
    Monday, 30 October 2006 12:49 pm :: http://www.deg.byu.edu/ding/

    Thank you, Dion. From your blog, I started to understand and learn Web 2.0. As you said, "Web 2.0 remains more than ever a topic of major popular interest and industry fascination." It is a further step of realizing the nature of human beings as we are all soical creatures. Nowadays, Web simualtanously goes forward to its socality and self-intelligence. Like the growing-up of a baby, the Web begins to grow up being both a social body (Web 2.0) and an intelligent body (Semantic Web). Look forward to having chances sharing with you more thinkings of coupling the technologies of Web 2.0 and Semantic Web.


    4. Anonymous left...
    Tuesday, 31 October 2006 7:27 am :: http://scarfr.com

    Web 2.0 > 1.0


    5. Kimmy left...
    Wednesday, 1 November 2006 2:45 am :: http://www.crackjet.com

    Dion. Your article and the Essentials of Leveraging Web 2 has strengthen my decision to go forth with Web 2 implementations in my systems. Thanks.


    6. Sing Chyun left...
    Wednesday, 1 November 2006 11:40 am :: http://anchorvale.wordpress.com

    Cool! Eagerly looking forward to your coverage from Web 2.0 Conference.


    7. rjohnsonh left...
    Thursday, 2 November 2006 8:04 pm

    Build a power platform, with perpetual betas, and using the McAffe's SLATES (Search, Links, Authoring, Tags, Extensions and Signals) could be the web 2.0 paradise..?? maybe, but the most important thing, I guess... is the business model. So, I'd add "Build a versatile business model.


    8. Chris left...
    Sunday, 5 November 2006 11:41 pm :: http://www.raleighing.com

    While I completely enjoy and respect your application of these theories to the Web 2.0 movement, I do not think this differs from general business theories that are already out there and well accepted. As a matter of fact, if you flip your chart upside down, it looks much like the "Crossing the Chasm" diagram as articulately detailed by Geoffrey Moore in his book (appropriately) titled Crossing the Chasm:

    My day job is with a company who is reaching the chasm and working on similar issues as the ones you point out here to build our bridge, and yet I wouldn't necessarily call us a Web 2.0 company (even though we are certainly a part of the current and future web application world).

    I am not making this point to discredit what you say here but yet to perhaps provide some the point that your ideas have a strong, already supported foundation. The riddle of mass adaptation, mass consumption is one that every money-making business has struggled with since the beginning of time and finding our way from good idea to general acceptance is why we all work so dang hard day in and day out.

    Love your site! Keep up the good flow of information and ideas! And thanks for always leaving the comments open. I believe that those who do are the ones who really believe that no one ever becomes only a teacher, but rather we all remain students.. a fact that for me makes each day exciting.


    9. Chris left...
    Sunday, 5 November 2006 11:41 pm :: http://www.raleighing.com

    While I completely enjoy and respect your application of these theories to the Web 2.0 movement, I do not think this differs from general business theories that are already out there and well accepted. As a matter of fact, if you flip your chart upside down, it looks much like the "Crossing the Chasm" diagram as articulately detailed by Geoffrey Moore in his book (appropriately) titled Crossing the Chasm:

    My day job is with a company who is reaching the chasm and working on similar issues as the ones you point out here to build our bridge, and yet I wouldn't necessarily call us a Web 2.0 company (even though we are certainly a part of the current and future web application world).

    I am not making this point to discredit what you say here but yet to perhaps provide some the point that your ideas have a strong, already supported foundation. The riddle of mass adaptation, mass consumption is one that every money-making business has struggled with since the beginning of time and finding our way from good idea to general acceptance is why we all work so dang hard day in and day out.

    Love your site! Keep up the good flow of information and ideas! And thanks for always leaving the comments open. I believe that those who do are the ones who really believe that no one ever becomes only a teacher, but rather we all remain students.. a fact that for me makes each day exciting.


    10. Fidel Guajardo left...
    Friday, 10 November 2006 11:08 am

    There are two aspects about websites that you did not mention and which may constitute Web 2.0 technology.

    1. The first has to do with being able to support different platforms with the same codebase, i.e. leveraging your code to be usable across many different devices. For example, a Web 2.0 site could be usable with PDAs, web-enabled phones, web TVs, and perhaps even through voice xml. Being a developer myself, I'm aware of also targeting the printed format with the same codebase but a different media CSS.

    2. Again, I am not sure if these should be a defining element of web 2.0 sites, but I am beginning to experience sites which are multilingual, e.g. Spanish, English, Mandarin, etc. I am aware that various programming frameworks allow for easy implementation of this internationalization. The multilingual interface (GUI) could be transparent or on-demand. However, the code behind this would actually be a common codebase. By "transparent" I mean the user would not even be aware that the website is multilingual because his or her language automatically appears on the site. By "on-demand" I mean the website provides some sort of button to change the language at any moment by the user, perhaps through AJAX.

    If these two aspects are not representative of Web 2.0, then are they part of what constitutes Web 1.0? Or are they just part of the common denominators which are expected of any website? Thanks for allowing us to comment on your Web 2.0 blog.


    11. jd2275 left...
    Sunday, 19 November 2006 10:09 am

    Yes I need advice on funding a 2.0 design that is in the building stages, I am relinquishing 49% of the website to be purchased to fund the build, release, hosting , legal, and advertising. Please advise on the best strategy to attain these funds, also the best legal route to take on giving up the 49%.


    12. John Koetsier left...
    Thursday, 23 November 2006 4:00 pm :: http://sparkplug9.com/bizhack/

    Dion, one question about the habits of highly effective web 2.0 site.

    What do you mean by aggressively adding feedback loops - to what processes? for what purpose?


    13. güzel sözler left...
    Sunday, 13 January 2008 11:30 pm :: http://www.guzelhikayeler.net

    Thanks, very good post.


    14. film izle left...
    Tuesday, 15 January 2008 8:40 pm :: http://www.guzelhikayeler.net

    thanks


    15. seks hikayeleri left...
    Tuesday, 29 January 2008 1:06 am :: http://www.seksex.net

    Thank you Dion..


    16. Josh left...
    Friday, 18 April 2008 1:00 am :: http://www.upgradeyourbody.com

    By feedback loops I guess you mean allowing users to leave comments on articles? Thats the way I interpret it anyway.